Terms & Conditions

Last updated: 30/06/2025
Welcome to giarose! By using our website https://www.giarose.co.uk (the β€œSite”)  and purchasing our products, you agree to the following terms and conditions.

1. General

These terms apply to all visitors, users, and customers of the Site.
We reserve the right to update or modify these Terms at any time. Changes will be posted here with the updated date.

2. Products and Availability

We aim to display accurate product descriptions and pricing. However, errors or omissions may occur.
Product availability is subject to change without notice.
We reserve the right to refuse or cancel orders for any reason, including but not limited to product availability or errors in pricing.

3. Ordering and Payment

By placing an order, you agree to provide current, complete, and accurate information.
Payments are processed securely through Squarespace Payments (powered by Stripe), accepting Visa, Mastercard, AMEX, Apple Pay, Klarna, and other methods.
You authorize us to charge the payment method you provide for the full amount of your order.

4. Shipping and Delivery

We process and ship orders promptly but delivery times may vary depending on your location.
Shipping costs and estimated delivery times will be shown at checkout.
We reserve the right not to ship to certain locations at our discretion.
We are not responsible for delays caused by shipping carriers.

5. Returns and Refunds

If you are not satisfied with your purchase, please contact us within 14 days of receipt to request a return.
Items must be returned in their original condition, unworn and unwashed, with tags attached.
Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
Refunds will be processed to the original payment method after we receive and inspect the returned items.

6. Faulty or Incorrect Items

If you receive a faulty or incorrect item, please contact us within 7 days of delivery.
We will arrange a replacement or refund at no additional cost to you.

7. Intellectual Property

All content on the Site including text, images, logos, and product designs are owned by giarose or used with permission.
You may not reproduce, distribute, or use our content without written consent.

8. Limitation of Liability

To the fullest extent permitted by law, giarose  is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or products.
Our liability for any direct loss or damage will not exceed the purchase price of the products involved.

9. Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom.
Any disputes will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

10. Contact Information

If you have any questions about these Terms, please contact us at:
giarose london
πŸ“§ hello@giarose.co.uk