Privacy Policy

Last updated: 30/06/2025

This Privacy Policy explains how giarose (“we”, “us”, or “our”) collects, uses, and shares information when you visit or make a purchase from https://www.giarose.co.uk (the “Site”).

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

Your web browser, IP address, time zone, and some of the cookies installed on your device.

As you browse, we collect information about the individual pages or products you view, what websites or search terms referred you, and how you interact with the Site.

We also collect information that you voluntarily provide, including:

Your name, email address, shipping and billing address, and phone number (e.g. when placing an order or filling out a contact form)

Payment information (via Squarespace Payments, powered by Stripe)

Email opt-ins for newsletters and marketing

2. How We Use Your Information

We use the information we collect to:

Fulfil and manage your orders (including processing payments, arranging shipping, and sending order confirmations)

Communicate with you

Respond to customer service requests or enquiries

Send newsletters or promotional material (if you’ve subscribed)

Screen orders for potential risk or fraud

Improve and optimise our website and user experience

3. Sharing Your Information

We do not sell or rent your personal information.

We share your data with third-party service providers to help us operate our business:

Squarespace: Website platform and hosting provider

Stripe (via Squarespace Payments): Payment processing, supporting methods such as Visa, Mastercard, Apple Pay, Klarna, and others

Google Analytics: Tracks site usage to help us understand user behaviour

Email platforms (if applicable): For sending newsletters or automated emails

These third parties only access your data as needed to perform their services and are contractually obligated to handle your information securely.

4. Your Rights (UK and EU Residents)

If you are a UK or EU resident, under the UK GDPR or EU GDPR, you have the right to:

Access the personal data we hold about you

Correct or update your information

Request deletion of your data

Object to or restrict certain types of data processing

To exercise any of these rights, contact us at hello@giarose.co.uk.

5. Data Retention

We retain your personal information only as long as necessary to provide you with our services and for legal or tax reasons.

You can request deletion of your data at any time by contacting us.

6. Cookies

The Site uses cookies to improve functionality and personalise your experience. Cookies help us:

Understand site usage (e.g., through Google Analytics)

Remember your preferences or shopping cart contents

Show relevant content and improve page performance

You can control or disable cookies through your browser settings. However, this may affect how the Site functions.

7. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies if you visit them.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the updated date above. We recommend reviewing it regularly.

9. Contact Us

If you have any questions or requests regarding your personal information or this policy, please contact us at:

giarose london
📧 hello@giarose.co.uk